How to Hire a Philippines VA for Your Small US Business

If you’re a US small business owner, you’ve probably thought:

“I know I should hire a virtual assistant… but I don’t have time to hire someone to save me time.”

And if you’ve ever opened Upwork or OnlineJobs.ph, you’ve seen hundreds of applications flood in the second you post a job.

Good news: you don’t need to drown in 300+ resumes to hire a reliable virtual assistant in the Philippines.

In this guide, you’ll learn:

• Why Filipino VAs work so well for US small businesses
  
  
• How to hire a Philippines virtual assistant step-by-step
  
  
• What to pay (realistic rates & examples)
  
  
• How to onboard, manage, and keep them productive while you sleep
  
  

Why Hire a Virtual Assistant in the Philippines for a Small US Business?

Before you post your first job, it helps to understand why the Philippines is such a popular VA hub.

1. Cost-Effective Without Being Exploitative

Most US small businesses can’t justify a full-time local hire for admin, ops, or basic marketing support.

• Typical US admin assistant: $18–$25/hour+
  
  
• Typical Philippines VA (good English, college-educated): $5–$10/hour
  
  

That means you can often save 60–70% on labor costs while still paying above-average local rates in the Philippines.

2. Excellent English & Western Exposure

The Philippines is:

• One of the largest English-speaking countries in the world
  
  
• Culturally familiar with US media, brands, and slang
  
  
• Home to a massive BPO (call center) industry supporting US companies
  
  

For you, that means:

• Easier communication
  
  
• Less time rewriting emails, support replies, or SOPs
  
  
• Better customer experience (especially for phone & chat support)
  
  

3. Time-Zone Flexibility

Many Filipino VAs are used to working night shift to match US hours.

You can choose:

• US overlap (e.g., 4–6 hours of your workday)
  
  
• Philippines daytime (they work while you sleep, you wake up to finished tasks)
  
  

Step 1: Get Clear on Why You’re Hiring (Outcomes, Not Just Tasks)

Most founders make this mistake:

“I need a VA to help with… stuff.”

Vague inputs → vague results → “VAs don’t work for me.”

Instead, define outcomes and success metrics before you start searching.

Ask yourself:

1. What do I want off my plate in the next 90 days?
   
   
   • Inbox down from 500+ to <20 every day
     
     
   • 20 new qualified leads booked on your calendar monthly
     
     
   • Customer support replies under 2 hours on weekdays
     
     
2. What’s the main function I’m hiring for?
   
   
   • Admin & operations
     
     
   • Customer support
     
     
   • Lead generation & sales support
     
     
   • Marketing implementation (posts, newsletters, basic designs)
     
     
3. What tools do we already use?
   
   
   • Google Workspace / Microsoft 365
     
     
   • Slack / Teams
     
     
   • CRM (HubSpot, GoHighLevel, Pipedrive, etc.)
     
     
   • Project management (Asana, ClickUp, Trello, Notion)
     
     

Write a quick role summary:

“I want to hire a virtual assistant in the Philippines to handle [main function] so that [outcome] and I can focus on [high-value work].”

This becomes your North Star for the whole hiring process.

Step 2: Decide How You’ll Hire (Platform vs Agency vs Subscription Service)

There are three main ways to hire a Philippines VA for a small US business:

Option A: DIY Hiring via Job Boards & Marketplaces

Examples:
OnlineJobs.ph
Upwork
Facebook groups
Local Filipino job boards

How it works:
You post a role, sort through applicants, interview, hire directly, and manage everything yourself.

Pros:

• Lowest visible hourly rates

• Direct relationship with the VA

• Full control over who you hire

Cons:

• 50–300+ applicants per role (most low-signal)

• Weeks lost screening, testing, and interviewing

• High risk of multi-jobbing, flakiness, or poor fit

• You manage contracts, payroll, compliance, and replacements

• One bad hire can cost months of momentum

Reality check:
Cheap upfront often becomes expensive in time, churn, and rework.

Best for:
Founders who have strong SOPs, time to recruit, and are comfortable running hiring, HR, and quality control themselves.

Option B: Traditional VA or Staffing Agencies

How it works:
You describe the role. The agency assigns or recommends someone from their pool.

Pros:

• Less time spent sourcing candidates

• Some vetting and training handled for you

• Easier replacement than DIY

Cons:

• Higher monthly cost and opaque markups

• Limited control over who you actually get

• Often “who’s available” vs. “who’s best”

• Long contracts, upfront fees, or lock-ins

• Quality varies widely between agencies

Reality check:
You save time—but often sacrifice fit, transparency, and flexibility.

Best for:
Businesses that want help quickly and are willing to trade control for convenience.

Option C: ED2Chat — Tailored Hiring Without the Hiring Headache

How it works:
ED2Chat acts as your recruiting and staffing partner, not a marketplace or a bench-based agency.

• You define the role (we help if it’s unclear)

• Our recruiters source and screen candidates from scratch

• You receive a shortlist of hand-picked candidates

• You choose who to hire

• You only start paying when the VA starts working

Why ED2Chat is different:

• No setup fees, no upfront recruiting costs

• No long-term contracts — cancel anytime with notice

• Candidates are tailored to your role, not pre-assigned

• Transparent pricing shown per candidate

• Payroll, HR, and replacements handled for you

• Free replacements if it’s not the right fit

What founders actually get:

• Senior-caliber offshore talent without resume floods

• 60–70% cost savings vs U.S. hires

• Time back to focus on growth—not hiring ops

• Stability without agency lock-ins

Best for:
Founders and operators who want reliable output, fast, without drowning in applicants or overpaying middlemen.

Step 3: Write a Job Post That Filters For You

A great job post does two things:

1. Attracts the right Philippines VAs
   
   
2. Filters out 80% of bad fits automatically
   
   

Template: Job Description for a Philippines Virtual Assistant (US Small Business)

Use this as a starting point and adapt:

Title:
Remote Virtual Assistant (Philippines) – [Function: Admin / Lead Gen / Customer Support] for US Small Business

About Us:
We’re a small US-based [industry: agency, e-commerce brand, coaching biz, etc.] helping [target audience]. We’re looking for a long-term virtual assistant based in the Philippines to support us with [key functions] so we can serve more clients and grow sustainably.

Role Overview:
You’ll be responsible for [3–5 main outcomes]. You’ll work closely with the founder/team, communicate daily via [Slack/Email], and use tools like [list tools].

Responsibilities:

• [Example] Manage inbox: categorize, reply with templates, and flag priority emails
  
  
• [Example] Update CRM with new leads and follow-ups
  
  
• [Example] Schedule calls, send confirmations & reminders
  
  
• [Example] Create simple reports in Google Sheets (e.g., weekly leads, tasks completed)
  
  
• [Example] Light social media scheduling (using templates)
  
  

Must-Haves:

• Based in the Philippines
  
  
• Excellent written and spoken English
  
  
• Reliable internet + backup option
  
  
• Previous VA, BPO, or remote work experience
  
  
• Comfortable working [US time overlap, e.g., 4 hours between 9am–5pm EST]
  
  

Nice-to-Haves:

• Experience with [your tools]
  
  
• Experience in [your industry, e.g., real estate, coaching, e-commerce]
  
  

Schedule & Compensation:

• [Full-time / Part-time: e.g., 20 hours/week to start]
  
  
• Working hours: [e.g., Monday–Friday, 9 am–1 pm EST]
  
  
• Rate: [$$$ range depending on experience]
  
  

How to Apply (Important):

To help us filter applications, please:

1. Use the subject line: “VA Application – [Your First + Last Name]”
   
   
2. In your email, answer these 3 questions in 3–5 sentences each:
   
   
   • What kind of clients/bosses do you do your best work with?
     
     
   • Share 1 example of how you helped a past client save time or money.
     
     
   • What tools are you most comfortable with?
     
     
3. Attach your resume and a 1–2 minute Loom video introducing yourself (optional but preferred).
   
   

The “hidden instructions” and short questions immediately filter out copy-paste applicants.

Step 4: Create a Simple, No-Drama Screening Process

You don’t need a corporate HR system. You need a tight funnel:

1. Initial Filter (Inbox):
   
   
   • Did they follow instructions?
     
     
   • Is their English clear in the email?
     
     
   • Is their tone professional and warm?
     
     
2. Shortlist 5–10 Candidates:
   Based on their email, experience, and answers.
   
   
3. Paid Test Task (Real Work, Small Scope):
   Give each shortlisted candidate a paid 1–2 hour task that mirrors the job:
   
   
   • Clean up a messy inbox and label/flag messages
     
     
   • Turn a rough voice note into a polished email
     
     
   • Research 20 leads and fill a spreadsheet
     
     
   • Create a simple SOP from a Loom video you record
     
     
4. You’re testing:
   
   
   • Speed
     
     
   • Attention to detail
     
     
   • Ability to follow instructions
     
     
   • Communication style (do they ask smart clarifying questions?)
     
     
5. Final Interview (30–45 Minutes):
   
   Focus on:
   
   
   • Past remote work experience
     
     
   • Reliability (internet, power backup, working environment)
     
     
   • Long-term goals (are they looking for stability or short gigs?)
     
     
   • Culture fit (do you enjoy talking to them?)
     
     
6. Reference Check (Optional but Powerful):
   Ask for 1–2 past clients/employers and send 3–4 quick questions via email or WhatsApp.
   
   

Step 5: What Should You Pay a Philippines VA? (Realistic Ranges)

Rates change over time and depend on:

• Experience
  
  
• Specialization
  
  
• Schedule (night shift vs PH daytime)
  
  
• Whether you hire directly or through an agency
  
  

But as a general guideline for 2025+:

• General Admin VA (entry–mid): $4–$7/hour
  
  
• Customer Support / Inbound Calls: $5–$8/hour
  
  
• Lead Generation / SDR Support: $6–$10/hour
  
  
• Specialized roles (Paid Ads, Designers, Ops Leads): $8–$15+/hour
  
  

For full-time:

• $800–$1,600/month is common for serious, long-term talent in the Philippines VA market.
  
  

Tip: Offer a clear progression path (e.g., raise after 3–6 months based on performance). The best VAs value stability, respect, and growth more than tiny differences in hourly rates.

Step 6: Handle Contracts, Payments, and Compliance (Simple Version)

You don’t need a giant legal department to hire a VA in the Philippines for your small US business—but you do need some basics.

1. Contractor, Not Employee (Most Common)

Most US small businesses treat a Philippines VA as an independent contractor:

• You sign a simple contractor agreement covering:
  
  
  • Scope of work
    
    
  • Confidentiality and data protection
    
    
  • Payment terms
    
    
  • Termination conditions
    
    
• You pay them via:
  
  
  • Wise / Payoneer / PayPal / Remitly / Deel / Remote, etc.
    
    

Always check with your accountant or attorney regarding how to report these payments in your jurisdiction.

2. Time Tracking & Transparency

Tools you can use:

• Clockify, Toggl, Time Doctor
  
  
• Project management tools (ClickUp, Asana, Trello)
  
  
• Daily “Done List” in Slack or email
  
  

Make it clear: is your VA hourly or output-based?
Confusion here is one of the biggest sources of frustration.

Step 7: Onboard Your Philippines VA Like a Pro

Founders often assume:

“I hired them, gave them access. Why aren’t they proactive?”

Most VAs have worked in structured BPOs where everything is documented. If your business lives in your head, they’ll be lost.

1. Start With a 30-Day Plan

Week 1:

• Set up tools, logins, and communication norms
  
  
• Shadow you via Loom videos and live calls
  
  
• Have them write SOPs as they watch you work
  
  

Week 2:

• Hand off low-risk tasks: simple email replies, scheduling, basic updates
  
  
• Review daily, give fast feedback
  
  

Week 3–4:

• Assign ownership over specific workflows (e.g., “You own the calendar” or “You own weekly lead list updates”)
  
  
• Reduce your involvement to spot-checking and coaching
  
  

2. Build Simple SOPs (Don’t Overcomplicate)

You can build SOPs on the fly:

1. Record a Loom while you do a task
   
   
2. Ask your VA to:
   
   
   • Turn it into a written SOP with steps & screenshots
     
     
   • Save it in Notion / Google Docs / your wiki
     
     
3. Review & refine once
   
   
4. Repeat for the next task
   
   

Within 30–60 days, you’ll have a growing SOP library without locking yourself in “documentation hell.”

Step 8: How to Manage and Keep a Great Philippines VA Long-Term

Great VAs are not robots. Treat them like partners, and they’ll protect your time and business.

1. Clear Communication Rhythms

• Daily check-in message:
  
  
  • What I did yesterday
    
    
  • What I’m doing today
    
    
  • Any blockers
    
    
• Weekly 30-minute call to:
  
  
  • Review what’s working
    
    
  • Update priorities
    
    
  • Share feedback both ways
    
    

2. Define “What Success Looks Like”

Examples:

• Inbox under 20 emails by 4 pm daily
  
  
• All leads replied to within 24 hours
  
  
• Calendar filled with X qualified calls per week
  
  
• Support CSAT (customer satisfaction) above Y%
  
  

Tie these to your 90-day goals.

3. Pay Fairly and Show Appreciation

Simple things go a long way:

• Performance-based bonuses
  
  
• Birthday or holiday gifts
  
  
• Public appreciation during team calls
  
  
• Asking about their goals and helping them grow
  
  

Common Mistakes US Small Businesses Make When Hiring Filipino VAs

Avoid these, and you’re already ahead of most founders:

1. Hiring without a clear outcome (“just help with stuff”)
   
   
2. Treating a VA like a task robot, not a thought partner
   
   
3. Micromanaging every move instead of defining outputs
   
   
4. Ghosting VAs when you get busy (kills trust fast)
   
   
5. Underpaying and expecting senior-level initiative
   
   
6. No onboarding or SOPs—then blaming the VA
   
   

Example: Simple Hiring Funnel for Your First Philippines VA

Here’s how to hire a Philippines VA for your small US business in 2–3 weeks without 300+ resumes:

1. Clarify role & outcomes (1–2 hours)
   
   
2. Write a filtering job post with specific application instructions (1 hour)
   
   
3. Post on 1–2 platforms (OnlineJobs.ph, Upwork, or a subscription staffing partner)
   
   
4. Shortlist 5–10 candidates who followed instructions and match your basic criteria
   
   
5. Run a paid test task with 3–5 finalists
   
   
6. Interview top 2–3 for fit & communication
   
   
7. Choose 1, start with a 30–day trial, and onboard properly
   
   

That’s it. No 300-resume nightmare required.